Because of our mission against fakes, we get a lot of authentication requests. So, we're excited to offer an authentication service for items purchased or received outside of Lollipuff!
Please refer HERE for the updated authentication service. This is the older version and lacks features that the newer version has, including:
-an optional certificate add-on
-easy image upload
-records your request on a nice interface
-usually faster response rate
-and incorporates software expertise alongside a human expert for a redundant and thorough check
However, this older authentication service is still supported for those who prefer PayPal over Stripe. Stripe is a trusted and widely-used payment processor.
Our authentication service will be available for all the brands that we have in-house authentication expertise in and currently sell on this site.
These are: Alexander McQueen, Azzedine Alaia, Balenciaga, Celine, Chanel, Charlotte Olympia, Christian Dior, Christian Louboutin, Giuseppe Zanotti, Goyard, Gucci, Hermes, Herve Leger, Jimmy Choo, Louis Vuitton, Manolo Blahnik, Prada, Roland Mouret, Smythe, Valentino, and Yves Saint Laurent (Saint Laurent).
Here's how to use the authentication service.
2. After making payment, click "Return to Lollipuff" on the PayPal page. The Lollipuff page you see after this provides instruction on how to send pictures for the authentication service.
A response is usually received within 12 hours, and most certainly within 48 hours. For certain brands or items like Hermes handbags, many pictures will be required.
If there are not enough pictures for authentication, additional pictures will be requested. If the additional pictures are not provided, the authentication fee will not be refunded. If authentication cannot be done, and it is unrelated to not enough pictures, and/or low-quality pictures, the seller fee will be refunded.
This is an email authentication service and is not a certificate or formal authentication document for PayPal or credit card companies. Authentication tips will not be explained.